Are you looking for a reliable, secure, and cost-effective IT solution for your business? Do you want to focus on your core operations without worrying about IT issues and downtime? Do you need a trusted partner who can listen to your needs, help you achieve your goals, and protect your data and systems?
If you answered yes to any of these questions, then you need SolidCare, the managed IT service provided by Solid Technology Solutions (SolidTech). SolidCare is more than just a service; it is a comprehensive IT solution that covers all aspects of your IT infrastructure, from hardware and software to cloud and network. SolidCare is designed to meet your specific needs and budget, with flexible plans and packages that suit your business size and industry.
With SolidCare, you get the following benefits:
- Peace of mind: SolidCare monitors and manages your IT systems 24/7, ensuring optimal performance and security. You do not have to worry about IT issues, as SolidCare proactively detects and resolves them before they affect your business. You also get access to a dedicated team of IT experts who can provide fast and friendly support whenever you need it.
- Cost savings: SolidCare reduces your IT expenses by eliminating the need for hiring, training, and maintaining an in-house IT staff. You also save on hardware and software costs, as SolidTech provides you with the latest and most suitable technology for your business needs. You pay only for what you use, with no hidden fees or long-term contracts.
- Competitive edge: SolidCare helps you grow your business by enabling you to leverage the power of technology. You can improve your productivity, efficiency, and collaboration by using the best tools and applications for your business processes. You can also enhance your customer experience and satisfaction by delivering faster and better services. SolidCare keeps you ahead of the curve by providing you with the most innovative and secure IT solutions in the market.
How does SolidCare work?
SolidCare follows a simple and proven process that ensures the success of your IT project. The process consists of four steps:
- Listen: We start by listening to your business needs, challenges, and objectives. We conduct a thorough assessment of your current IT environment and identify the gaps and opportunities for improvement. We also understand your industry and compliance requirements and align our IT solutions with your business strategy.
- Help: We will then help you design and implement the best IT solution for your business. We provide you with a customized plan and proposal that outlines the scope, timeline, and budget of your IT project. We also provide you with the necessary hardware, software, and cloud services that fit your needs and preferences. We install, configure, and test your IT systems and ensure a smooth transition and integration with your existing infrastructure.
- Protect: We then protect your IT systems and data by providing you with the highest level of security and backup services. We use the latest tools and techniques to safeguard your systems from cyberattacks, malware, and natural disasters. We also backup your data regularly and store it in secure and encrypted locations. We monitor and manage your IT systems around the clock and provide you with regular reports and updates on their status and performance.
- Support: Finally, we support you by providing you with ongoing maintenance and support services. We update and upgrade your IT systems as needed and ensure they are always compatible and compliant with the latest standards and regulations. We also provide you with unlimited and prompt technical support via phone, email, or chat. We answer your questions, troubleshoot your issues, and resolve your problems as quickly and efficiently as possible.
Why choose SolidTech?
SolidTech is not just another managed IT service provider. SolidTech is a trusted partner who cares about your business success and satisfaction. SolidTech is different from other providers because:
- We have over 20 years of experience in providing IT solutions to businesses of all sizes and industries. We have the knowledge, skills, and resources to handle any IT challenge and deliver any IT project.
- We are locally owned and operated, which means we understand your market and your customers. We are also part of the Alberta Chamber of Commerce, Sherwood Park District Chamber of Commerce, and The Leduc Regional Chamber of Commerce, which means we are committed to supporting and promoting the local economy and community.
- We follow the core principles of Listen, Help, Protect, and Support, which guides everything we do. We listen to your needs, help you achieve your goals, protect your data and systems, and support you throughout your IT journey.
Ready to start your IT project with SolidTech?
Contact us today and get a free consultation and quote. We look forward to hearing from you and working with you.
Your IT should work for you, not against you!
What Other Alberta Business Owners Are Saying About SolidTech...
Excellent, prompt, invaluable…
Our organization has been with SolidTech for nearly 10 years; which is a testament to the excellent service that they have provided.
Over those years, they have been invaluable to the PCN. Repeatedly, the SolidTech team has proven their worth by providing very prompt help desk support to employees that are scattered in many locations throughout the city. Above that, SolidTech continuously provides depth by providing the necessary expertise in infrastructure system design, disaster recovery planning, and by keeping up with trends in the IT industry.
In short, SolidTech knows our organization extremely well and provides the professional depth and breadth needed for our organization.
Jason Spoor
Before SolidTech….
Before SolidTech, we lived in a culture of reactive IT and a degree of technical uncertainty. Then Solidtech introduced us to a Structured IT environment, creating stability. SolidTech’s professional and organized approach, coupled with their proven track record of working with Health Care organizations, demonstrated their understanding of our functionality and needs.
Today, our old culture has been replaced with a stable and predictable environment. The SolidTech team repeatedly demonstrates the value of ongoing responsive support to daily issues. Even more, SolidTech routinely works with us to forecast and build structure for future initiatives and supports special projects.
Dena Pedersen
