These aren't just words on a wall. They're how we show up for every client, every call, every project.
Through genuine curiosity, we strive to fully understand — without judgment or bias — what you're telling us. Before we solve anything, we make sure we understand the real problem.
We meet you where you are and guide you forward. Whether it's a password reset or a cloud migration, we help everyone who asks or needs assistance with their technology challenges.
We lead and advise on technology solutions and best practices — even when that means having hard conversations or saying no to risky choices. We protect your business as if it were our own.
So your team can feel calm, confident, and happy with their technology.
That's what we actually do. We help your team use technology to do their jobs every day — by managing and supporting the computers, networks, cloud services, and security your business depends on.
But what makes SolidTech different isn't the technology. It's how we show up. Based in Edmonton with over 15 years of direct healthcare experience, we've built a reputation across Alberta for what clients consistently call "peace of mind IT."
Whether you're a Primary Care Network, a specialist clinic, or a growing Alberta business — we're here to make technology feel like a superpower, not a headache.
Learn More About UsWe don't leave the client experience to chance. Every touchpoint is intentional.
Sets you up right from day one
You always know what's happening
We plan together, not sell to you
You always know who's responsible
5QI process, quarter over quarter
No other IT consulting firm in Edmonton matches our response time, depth of healthcare experience, or ability to deliver technology that works exactly the way you need it to.
Ransomware. Phishing. Social engineering. The threats facing Alberta businesses and healthcare providers are more sophisticated than ever. Our free guide gives you practical steps to protect your organization right now.
Download Your Free CopySince 2009, we've partnered with 11 of Alberta's 41 Primary Care Networks, alongside specialists, general practitioners, and other healthcare organizations. We don't just understand IT — we understand how healthcare organizations operate, how their people work, and what it takes to keep patient care running smoothly.
The governance and security requirements of the HIA and Alberta privacy laws demand more than basic IT support. As experienced Information Managers, we understand the risks around patient privacy and have implemented strategies that keep you compliant and your people productive.
We partnered with a PCN to develop PerformPCN — a performance management tool built to track AHS Schedule B indicators. Today it's used by multiple PCNs across the province. When off-the-shelf solutions fall short, we build what's needed.
From our call center to our onsite technicians to our admin team, every interaction is built on trust, mutual respect, and clear communication. We invest in knowing your organization — not just responding to tickets.
Our 5-Step Quality Improvement process gives your IT a steady rhythm: we prove the basics are working, review what's changed, make clear decisions together, execute improvements, and map multi-year budgets. It's how we move you from reactive IT to predictable IT — year over year.
"SolidTech is not only an extremely capable IT support company, but they have a proven track record of blending approachability and professionalism. There have been occasions where we needed their support in some very disconcerting circumstances — they have always been there. All of this has created a worry-free IT support environment making my job easier."
"Working with SolidTech has been a game changer for our organization. Their team is responsive, knowledgeable, and truly understands the unique needs of healthcare IT. They don't just fix problems — they anticipate them. Our staff feel genuinely supported and confident with their technology every day."
"SolidTech has been invaluable to our organization. Their deep understanding of Alberta's healthcare environment, combined with their technical expertise, means we always have peace of mind. They're proactive, transparent, and genuinely invested in our success — not just our IT tickets."
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Book a free consultation and let's talk about how SolidTech can help your team feel calm, confident, and happy with their technology.