IT Services for Alberta Based Businesses and Healthcare Providers:

Feeling Like You've Outgrown Your Current IT Service Provider?

No other IT consulting firm in Edmonton can touch our fast response time, range of experience, quality customer service, or our ability to deliver technology solutions that work exactly the way you want them to.

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Our Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

Cyber Security

We provide comprehensive security monitoring that guards against real-time threats to your network assets, cloud workloads, application portfolios, and connected devices.

Business Continuity

Our multi-layered hardware, software, and disaster recovery planning are designed specifically to get your business back up and running during both short- and long-term outages.

Cloud Migrations and Microsoft 365

Moving your enterprise applications and data to the cloud is the future of your business.

7 Big Reasons to Choose Solid Technology Solutions to Support Your Computer Network


We know Healthcare. In 2009, we started working with our first Primary Care Network. Since then, we have partnered with 10 more PCN’s, representing 11 of the 41 PCN’s in Alberta. We also work with several specialists, general practitioners and other healthcare related organizations. Through these partnerships, we have learned how the different healthcare organizations work and how to best support their people and their technology needs.


We know the Alberta Health Information Act (HIA) and its requirements. In many ways, HealthCare clients are not typical IT clients. The governance and security expectations that are inherent of the Alberta Health Information Act and Privacy laws make it clear that there is more to consider than just infrastructure and user support. To that end, as experienced Information Managers, we know what is expected of us. We understand the inherent risks around privacy and have implemented best practices and strategies that mitigate risk, while keeping people productive.


We partnered and developed PerformPCN. In 2016, we partnered with one PCN to develop performPCN. Initially, perfromPCN was created to manage KPI’s related to Alberta Health Services Schedule B performance indicators. Since then performPCN has been fully implemented as a performance management tool for a number PCN’s and is continuing to gain the attention of other PCN’s around the province.


We value professionalism and relationships. We understand the importance of building relationships and we work hard to build all relationships based on trust, mutual respect and effective communication. From our Client Services team in the call center to our Professional Service’s onsite technicians to our procurement and administration people, we all strive to be professional, prompt and courteous when working with any of our client needs.


We developed and use our 5QI (5 Step Quality Improvement) process. The 5QI process was developed as a systematized process to better demonstrate quality improvement and value of services. The five steps to the 5QI process are Audit, Review, Strategize, Initiatives and Budgets. Routinely, each of these steps play an important role in managing complex networks and systematically demonstrates quality improvement metrics and proper business planning.


Simple, Reliable, Secure. With technology, real value is evident when technology performs as expected and it is reliable. To this end, we only use industry proven products that are reputable in the SMB and enterprise markets. Further, our staff are continually participating in training to remain current on both technology and trends in the industry. The result is that our work is always in compliance with industry best practices and the standards intended by the manufacturer.


We deliver peace-of-mind IT Services. Probably the single most common feedback we hear from client testimonials. Repeatedly, our client’s emphasis peace-of-mind IT services; a testament to our technicians’ abilities, our responsiveness and our processes.

See what other business owners are saying about us…

Exceeded all expectations…

We developed a great partnership with Solidtech initially through a development project. Their dedication to customer service and taking the time to understand our vision exceeded all expectations.

It was clear that SolidTech knows the privacy needs of the healthcare industry. It is because of their dedication and understanding that they have become our full-service IT service partner. Solidtech's professionalism and care of customer needs is exceptional and they achieve this while providing value for their service.

Luke Brimmage

Peace of Mind…

The biggest benefit in using Solid Tech is Peace of mind; we know when something goes wrong, there is a dedicated team who will find a solution.

SolidTech works hard to know and understand our staff and our organization. With this knowledge, they are easily able to assist us with our current needs, but also able to anticipate our IT needs for the future and help us get there.

IT is significantly easier to manage with SolidTech on board! Give them a call.

Meghan Hickey

Worry-free professional IT support…

SolidTech and team is not only an extremely capable IT support company, but they have a proven track record of being able to blend approachability and professionalism. Further, there have been a number of occasions where we have needed SolidTech’s professional support in some very disconcerting circumstances, and they have always been there when we needed them most.

I always recommend SolidTech to colleagues because SolidTech is accessible, professional, patient and of course have the technical background to solve our company’s IT problems. All of this has created a worry-free IT support environment making my job easier. I no longer worry about IT-related staff concerns because I know SolidTech will take care of everything IT.

Dave Ludwick

About Solid Technology Solutions

Solid Technology Solutions (SolidTech) is a Canadian based relationship focused IT company with over 10 years of direct Healthcare experience and a reputation of providing peace of mind IT services through out Alberta.

The New Breed Of Cybercriminal


The New Breed Of Cybercriminal