Grant Dakin
CEO
Grant is the founder of Solid Technology Solutions Inc. and has been working directly in IT for 20 years
Starting his IT career working for a small oilfield service firm Grant was able to build a solid foundation of IT skills, management and business concepts. In 2005 Grant started freelance consulting for small business as a sole proprietor servicing the needs of small construction companies, realtors, financial planners and more. These experiences gave him a broadened understanding into business IT, consulting and business workflow.
In 2008 Solid Technology Solutions Inc. was formed to better address the growing demand for small to medium size business IT needs. Today, through Grant’s leadership and vision, Solid Technology Solutions Inc. is uniquely positioned to implement and maintain Solid IT Solutions to its small and medium sized clients.
When not at work, Grant spends most of his time with his wife Tracy and their 5 children. Much of their family time is spent supporting the various interests and activities of their children; from music, to volleyball, gymnastics and swimming. When time allows, Grant and Tracy both enjoy reading, being outdoors camping, hiking or snowshoeing and, when possible, travelling.
Grant Dakin

Grant is the founder of Solid Technology Solutions Inc. and has been working directly in IT for 20 years. Starting his IT career working for a small oilfield service firm Grant was able to build a solid foundation of IT skills, management and business concepts. In 2005 Grant started freelance consulting for small business as a sole proprietor servicing the needs of small construction companies, realtors, financial planners and more. These experiences gave him a broadened understanding into business IT, consulting and business workflow.
In 2008 Solid Technology Solutions Inc. was formed to better address the growing demand for small to medium size business IT needs. Today, through Grant’s leadership and vision, Solid Technology Solutions Inc. is uniquely positioned to implement and maintain Solid IT Solutions to its small and medium sized clients.
When not at work, Grant spends most of his time with his wife Tracy and their 5 children. Much of their family time is spent supporting the various interests and activities of their children; from music, to volleyball, gymnastics and swimming. When time allows, Grant and Tracy both enjoy reading, being outdoors camping, hiking or snowshoeing and, when possible, travelling.
Linda Yaghi

Linda Yaghi is a lead developer with over 13 years experience in developing and maintaining custom software applications. She holds a Maitrise-es Sciences in Applied Mathematics, option: Computer Science from the Lebanese University and a master’s degree in Computer Sciences from the American University of Beirut. She grew up in Lebanon where she finished university and moved back to Canada in 2008.
Linda joined Solid Technology Solutions in 2012 and has been working since on various software applications. She loves building software which translates ideas and thoughts into systems that save users time and make their work more effective. For the last couple of years, she has been working as a Project Manager and is part of the Microsoft 365 team, her focus now in on learning Microsoft products and assisting clients move their work, files, applications… etc. to the cloud.
In her free time, Linda enjoys cooking, baking, going to parks and lakes, and spending quality time with her husband, daughter, family, and friends.
Michael Schnell

2009 was a big year for Michael; he got married, moved back to the Edmonton Area, and started at SolidTech. Since then it’s only gotten better and better. In the last 10 years he’s added two kids, and most recently a dog! If that wasn’t enough, Michael still plays indoor and outdoor soccer, is constantly trying to motivate himself to get into shape and gets involved at his church and kids’ school. Once an avid gamer, he now knows he’s getting older as he both doesn’t have the time he once had to play, but also gets regularly pwnd by his young son in Minecraft.
Safia Suchan

Believe it or not but Safia spends a lot of her spare time in the kitchen! Coming up with new recipes and creating delicious food is one of her biggest passions. When she’s not cooking, she’s spending quality time with her family or swimming laps in the pool.
Safia spent her growing years in Buffalo, NY, getting a degree in Islamic Law and Theology. On Saturday mornings, she spends her time praying and studying the depths of the Qur’an with her Dad. To Safia, knowledge is indeed power and she will go out of her way to fully research anything she is remotely interested in.
Jaime Thomas

Jaime was born and raised in the Yukon and moved to Edmonton in 2014 to be closer to her family. She is a Business Management professional with 10+ years in the corporate world that led her to SolidTech.
Jaime is a certified Health & Wellness coach and can typically be found bugging her coworkers to get up and move throughout the day. Her passion in Health & Wellness has led her towards helping children and seniors in learning and maintaining a healthy lifestyle and improving quality of life. As an avid outdoors lover, she is always up for hiking and exploring various parts of Edmonton and Alberta. When she isn’t working on her Health & Wellness or hiking, you can find her crocheting for family and friends and drawing.
Garry Ferchau

Garry is lead desktop support technician for Solid Technology Solutions Inc. As a father of 3, Garry enjoys spending time with his wife and kids, whether through their extracurricular activities and on family outings/activities. Garry's personal interests involve taking on new DIY challenges such as building something out in the garage or cooking something in the kitchen.
Roger Graham

Roger joined the SolidTech team in 2010. Before that, he taught in a Post-Secondary setting for 6 years. Father to two growing boys and married to the best wife in the world, they live outside Sherwood Park. When Roger is not at work, he is probably doing something with his family, renovating around the house or taking in some sort of sports activity – either participating or spectating.
Roger likes working with people and computers and his main focus is to first understand challenges and opportunities that customers may be facing and implement solutions to help them overcome and achieve their own goals.
Donald Boone
Don has been in the IT industry for more than 20 years. During this time, Don has seen many changes but has never lost his passion for creating software. While he enjoys working in Swift and XCode, his preference is still Microsoft and C#. Don always look forward to the next challenge.
On a personal note, Don enjoys spending time with his 3 kids and 2 dogs. His hobbies include travel, both afar and in Canada, fishing, skiing, golf and home renovations. His all-time favorite weekend getaways are to Jasper and Slave Lake.
Trevor Mulligan

A jack of all trades and master of at least one Trevor Mulligan joined the Solid Technology Solutions Inc. team with a background in IT Solutions specializing in change management, business process and project delivery. With over 10 years in the IT industry, he has experience working throughout Alberta with clients in government, healthcare, banking, small/medium business and retail just to name a few.
Trevor spends his free time watching Netflix with his bride Ginny, losing at video games and road hockey to his two boys, holding his beautiful daughter, yelling at the Edmonton Oilers, and having people shoot pucks at him for fun.
Darren Oakman
Technology Administrator

Darren has been with Solid Technology Solutions since 2012. Over the years he has learned so much and now brings a ton of knowledge and experience to the team. He values and is committed to his family, faith, and long-term friendships. When he’s not working, he loves engaging in outdoor activities including camping, fishing, hunting, and flying RC planes. He enjoys watching his favorite sports teams – the Edmonton Oilers, Pittsburgh Steelers, and Liverpool. While not an expert in any of these fields, Darren does enjoy engaging in scientific, political, and theological conversions.
Daniel Fraser

Daniel has been working in IT for over 23 years and enjoys constantly learning new skills to constantly grow in his career as a computer technology specialist. Currently he is the “New Kid On the Block” when it comes to Solid Technology Solutions, but hopes to quickly get his feet wet helping to promote his company and give his clients the best experience possible.
Daniel is married and has two fur baby cats. In his free time Daniel enjoys reading and watching movies. He has an interest in becoming a published author and has been working on a Young Adult Science Fiction novel that he hopes some day to actually finish and self publish.
Garth Costal

Garth graduated from technical school in 2000 and has been working in various IT positions ever since. Joining Solid Technology as a help desk technician in 2020, he brings a wealth of experience to the team. Born and raised in Edmonton, he can usually found playing games on his computer, reading, or outside tending the garden. Garth likes problem solving, and enjoys it when he's able to help people overcome their difficulties with technologies. Give us a call and Garth will be happy to resolve your issue!
Megan Hossack
Communications Coordinator

After many years in a variety of positions of Administrative Support, including but not limited to, Health & Safety and Travel & Training, Megan is well versed in Administrative support and is now Communications Coordinator with Solid Technology Solutions. She looks forward to supporting the Solid Technology team and customers while continuing to grow within the company.
Megan spends much of her time outside of work with her friends and family, as well as painting. She enjoys showcasing and selling her artwork in the public sphere at local markets.
Kathleen Fortier
Operations Manager

Kathleen started with Solid Technology in fall 2019 and has been the Operations manager since 2021.
Kathleen moved to the Edmonton area in 2015, from Southwestern Ontario, with her blended family of six. Previously a sales manager in the automotive manufacturing industry, she has worked with administration, purchasing, material control, QC & product certification, and testing. Her focus has been on providing optimal service to customers, while tracking projects, leading teams, and strengthening processes.
Kathleen took 6 years off from her executive position to stay home and raise her two youngest children and has been back in the workforce for about 7 years.
Kathleen has a passion for fitness, including running, walking, working out and boxing. When she can find time, she enjoys reading, baking, watching movies with the family, watching her kids play ringette and participate in martial arts classes.
Oluwamayowa Ajao
IT Support Technician

Oluwamayowa (May) joined Solid Technology in 2021 after moving to Canada in the Fall of 2020. She started her IT support career in Nigeria's largest Oil and Gas company as an Intern and has since been keen on Customer Support. She loves working with people and tackling new problems. She considers it an avenue to learn something new.
Born and raised in Nigeria, she has an undergrad degree and a master's degree. She is married to her undergrad sweetheart and together they have a child. Outside of work, she loves to experiment with recipes, help friends and family plan small events or spend time with her family.
Kristine Reid
Administrative Assistantn

Kristine joined Solid Technology in November 2021 as an Administrative Assistant. With nearly 18 years in various customer service and administrative roles, she is always eager to learn and willingly takes on new challenges. Kristine spends her time away from work with her husband and two kids, visiting family and friends or attending various sporting events.
Jarrett Lynn
Administrative Assistant

Jarrett graduated from SAIT in 2020 with an IT Computer Systems Diploma and shortly thereafter started his career with Solid Technology. He enjoys assisting clients with their technology related questions, and always maintains a positive attitude while doing so.
More recently, he has been working closely with Microsoft 365 to help set up new business solutions for clients.
While not working, he enjoys hiking, and other outdoor activities as well as traveling and spending time with friends and family.
Kyle LaFontaine
Professional Services Supervisor

Kyle has recently joined the Solid Technology Solutions Team and has brought over 20 years of I/T support experience with him. He looks forward to supporting the Solid Technology team and continuing to grow with the company.
When he’s not working, he loves engaging in outdoor activities including camping, fishing, and hunting. He enjoys watching his favorite sports teams – the Edmonton Oilers. Kyle lives with his girlfriend and their dog.
Rupesh Sekar
Microsoft 365 Support Technician

Rupesh has been with Solid Technology since April 1, 2022, and for him “A love for computers started at an early age. Having completed his Bachelor of Engineering in Computer Science in India, and a Post graduate Diploma in Information Security in Canada, Rupesh’s majority of experience over the past 5 years in I/T lies in SharePoint Development and administration. He also has a strong passion towards Cyber Security Solutions.
In his spare time, Rupesh enjoys researching random information online, and spending time with his dogs.
Mingcheng Sun
Developer

With Solid Technology since April 1, 2022, as a software developer, Mingcheng gets a deep sense of accomplishment after resolving the problems and transferring ideas to the implementations.
But, if he was not a software developer, he would go to apply for the HELL’S KITCHEN to prove his cooking skills. Since 2021, he got his bachelor’s degree, a cat, a dog, and a wife. What else could he ever ask for? (Other than gaining 30 pounds). He believes that more programming could help him to burn some extra calories.