Blog

Ways MSPs are empowering businesses amid a global crisis

To make it through the heightened economic uncertainty brought about by the COVID-19 pandemic, businesses are protecting their cash flows and focusing on their core competencies. Managed IT services providers (MSPs) are lending a hand, too — by empowering remote teams and helping small businesses leverage technology to keep operating despite the myriad challenges.

Researchers uncover new strain of Android malware

The Android operating system (OS) relies on an open-source code that allows users and manufacturers to modify their phones’ or tablets’ OSs. The problem is, Android’s open-sourced nature also makes it susceptible to cyberthreats. Recently, security experts found DEFENSOR ID — a new type of Android malware exploiting the system’s Accessibility Services.

What’s the difference between VoIP and VoLTE?

Voice over Internet Protocol (VoIP) has been around for quite some time. Businesses today prefer VoIP telephony systems over old landline phone system because the former has more features that are useful for day-to-day operations. But slowly gaining buzz is Voice over Long-Term Evolution (VoLTE). What is this new technology, and why is it gaining […]

What’s new with Microsoft’s update channels

Companies that use Microsoft 365 usually want the latest features of the productivity suite’s apps. However, not all companies want to receive updates at the same cadence. Whether you prefer to receive new app features ASAP or get them only once a month, there’s a way to customize your preferences, thanks to Microsoft’s update channels.

Printer troubles and how to fix them

Is your printer broken again? There could be several reasons why. From paper jams and clogged ink cartridges to driver problems and an overloaded print queue — the possibilities are endless. To ease your printer-related woes, let’s take a look at common problems and how you can fix them.

Top 5 benefits of using softphones

Having a flexible communication system is more important than ever now that remote work has become crucial to a company’s survival. One option is to issue company phones to telecommuters so they can communicate with clients and colleagues. But the ideal solution for most businesses is to use phone apps or softphones, and here are […]

How working from home is becoming the new norm

For many businesses, remote working seemed impossible for a multitude of operational and financial reasons. But with the COVID-19 pandemic relentlessly plaguing the world, working from home has become the new standard. How will this change the corporate setup? Enforced flexibility A pandemic is one of the most socially, economically, and politically disruptive events that […]

Cybersecurity tips for working remotely

Remote work policies have become a necessity not just because of the current coronavirus crisis, but also for the ways they improve a company’s bottom line and efficiency. Yet despite remote work’s benefits, it leaves you and your company exposed to online scams and other cybersecurity threats.

Unlock the potential of remote work with these tools

Businesses are still grappling with the effects of the COVID-19 pandemic, and one way they’re dealing with the situation is by implementing remote work policies. The global health crisis is driving them to unlock the full potential of working remotely, allowing people to work through quarantines, as well as keep companies and even economies afloat.