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Choose the right VoIP solution for your SMB

Many small- and mid-sized businesses (SMBs) turn to Voice over Internet Protocol (VoIP) as their telephony solution. This allows them to make calls either through the traditional desk phones (hardphones) or software-based phones (softphones). Find out the pros and cons of both phone options to help you pick out which is most suitable for your […]

Maximize your use of Office 365

Microsoft’s Office suite has come a long way since it became cloud-enabled. While you can still opt for the company’s lifetime licenses, subscribing to Office 365 instead is the smarter choice. Office apps and the files you create with them are accessible wherever there’s an internet connection, but that is actually the bare minimum that […]

Monitoring employees online: Is it right?

The choice to monitor your employees’ computers or not is a tricky one. While part of you may think it’s unethical, it could end up saving you hours of lost productivity or preventing a data breach. Here are some pros and cons of employee monitoring, and some tips to handle it fairly if you decide […]

Automate mundane emails to get more done

Everyone wishes we had more time to spend in a day. Between repetitive emails and seemingly endless meetings, it’s hard to find time for important tasks. Thanks to the increasing affordability of enterprise-level IT, however, SMBs can start getting at least half of those problems under control with email automation.

ERP: the software your business needs

Managing a business is complicated enough: different departments like accounting, management, and sales each have its own software and systems. Don’t you just wish there was a less difficult and more efficient way to manage your enterprise? Wish no more, because enterprise resource planning (ERP) software can solve management problems for you.

End ransomware with virtual DR

Ransomware like CryptoLocker and WannaCry has become more sophisticated over the years. No wonder that more ransomware attacks are expected this year. To fend off these threats, turn to virtualized disaster recovery (DR) solutions. They’re your best defense against ransomware.

What VoIP services can you choose from?

Forget about the days when your company used to spend a lot of money on long-distance phone calls to clients and partners. Voice over Internet Protocol (VoIP) technology allows people to place and receive free or cheap calls, and there are various options for individual users and business owners alike.

Easy fixes to your Wi-Fi issues

From answering emails and using online productivity suites to browsing Facebook and streaming YouTube videos, a fast and reliable internet connection is a must. But what do you do when there are connectivity and speed issues? Here are some solutions to five of the most common Wi-Fi worries.

Cloud-hosted or on-premises VoIP?

Business communication is different from traditional landlines. Today’s buzzwords are internet-based phone systems or VoIP. Before upgrading your old phones, determine where you want the new system to be: in the cloud or on-premises? Installation and maintenance On-premises VoIP phone systems are installed in your office and typically managed and maintained by your own personnel.