From answering emails and using online productivity suites to browsing Facebook and streaming YouTube videos, a fast and reliable internet connection is a must. But what do you do when there are connectivity and speed issues? Here are some solutions to five of the most common Wi-Fi worries.

In talking about disaster recovery plans (DPR), it’s best to illustrate with real-world scenarios to help you understand things better. They offer concrete examples of successes and failures, and you can learn a lot from them. Here’s an example of a DPR audit and the lessons it offers.

The affordability of cloud computing and virtualization are helping small businesses do away with in-house IT hardware. Virtual containers are the next step in that trend. They come with plenty of benefits and are becoming easier to manage every day.

Business communication is different from traditional landlines. Today’s buzzwords are internet-based phone systems or VoIP. Before upgrading your old phones, determine where you want the new system to be: in the cloud or on-premises? Installation and maintenance On-premises VoIP phone systems are installed in your office and typically managed and maintained by your own personnel.

Office 365 is so chock-full of apps, it’s sometimes difficult to keep track of them all. Sure, you have the most popular tools like Word and Skype for Business, but there are three tools in the lineup that seem like they could be used the same way: Outlook Groups, Yammer, and Microsoft Teams.

To avoid detection by antimalware programs, cybercriminals are increasingly abusing legitimate software tools and legitimate programs in systems to steal data or ruin its integrity. They use fileless malware to infiltrate trusted applications and issue executables that blend in with normal network traffic or IT/system administration tasks while leaving fewer footprints.

The world’s largest computer manufacturers are growing concerned about the shortage of computer chips. Even though the issue was reported back in September 2018, Intel is still having trouble meeting the demand. So, what’s the cause of the major PC shortage and what does it mean for businesses? Reasons for the shortage There are many […]

Does your company’s chat app feel limited? With the many tasks and people involved in everyday work, having an office tool to help you organize your team not only makes you more efficient, but it also saves time. Here’s how you can use a seemingly simple app that lets you do more than expected.

The age-old proverb “There’s more than one way to skin a cat” is especially relevant when budgeting for IT services. Virtualization is one such way to “skin the cat,” as it helps businesses achieve their operational needs without having to incur as much expense as it traditionally would.

Voice over Internet Protocol (VoIP) telephony systems are great for today’s businesses. They’re more mobile with greater functionality and better cost efficiency versus traditional landline phones. But as with any technology, VoIP is vulnerable to disruptions due to equipment failure, disasters, and cyberattacks.

The hidden gem of Microsoft Office, OneNote is the lesser known sibling of PowerPoint, Word, and Excel. It’s a powerful note-taking app that allows you to integrate text, video, audio, and other multimedia resources to organize or visualize ideas. Find out what you’re missing out on.

Hackers have found a new way to track you online. Aside from using advertisements and suggestions, they can now use autocomplete passwords to track you down. Feeling unsecure? Here are some ways to keep you out of harm’s way. Why auto-fill passwords are so dangerous As of December 2018, there are 4.1 billion internet users […]

Your growing printing expenditures may be the result of over-dependence on hard copies, the lack of an effective printing workflow, and obsolete printers. With some fresh ideas, clever problem-solving, and the following tips, you could significantly cut down your printing budget.

Customer relationship management (CRM) software can add value to your business in many ways. Next to being a very important sales improvement tool, CRM software strengthens your company’s professional image in the market. However, not all CRM users utilize the software a hundred percent.

A virtual machine (VM) is essentially one piece of software that contains operating systems, software, and files that take a portion of computing resources from your on-premises server. VMs behave like normal files, so you could deploy a fleet of them on any workstation with ease.

Many businesses nowadays are well-armed against email-based phishing scams, which is why scammers have moved over to VoIP (Voice over Internet Protocol) scams. Through “vishing scams,” hackers can pretend to be bank representatives and convince your employees to provide confidential financial details via a seemingly innocuous VoIP call.

Don’t be so quick to dump that old computer! Despite being slow, clunky, and prone to crashes, your old desktop or laptop might just be perfectly usable — after a few light upgrades that will breathe new life into it and enable you to use it for other computing needs.

When a power outage occurs, smart business owners use an emergency power system to keep workstations from suddenly shutting down. This prevents data loss and keeps computers operational. Connecting your networking equipment to an uninterruptible power supply (UPS) system will also keep your employees productive during a power outage.

Mobile device security is paramount in today’s IT landscape. There are plenty of ways to be sure your employees are accessing data safely away from the office, but there is one solution we recommend considering: combining mobile security efforts with virtualization technology.

While using a virtual private network or VPN isn’t a silver bullet to online privacy threats, it still offers crucial security benefits, especially if any part of your day involves using unsecured channels such as public Wi-Fi. Given its importance, how do you pick the right one and what factors do you need to consider? […]