Benefits of CRM for businesses

At the end of the day, the success of any business comes down to whether it’s making a profit. That’s why building and maintaining relationships with your customers — your primary source of revenue — is extremely crucial. To respond to this need, savvy business owners are implementing customer relationship management (CRM) systems as a […]

5 Bad business security practices

Companies — small- and medium-sized businesses, in particular — struggle to protect their data. For one, they make mistakes in the strategies they employ to protect their IT infrastructure. If your organization still does one or more of these bad security practices, act quickly to correct them.

BYOD or CYOD: Which policy is better?

Most of us now rely on our mobile devices to make work easier. To accommodate this, companies are adopting a bring your own device (BYOD) policy. For businesses that don’t want to adopt this policy, another popular option is choose your own device (CYOD). Below is a brief overview of BYOD and CYOD. BYOD This […]

Why QoS matters for VoIP

If you are looking to deploy a Voice over Internet Protocol (VoIP) system, or planning to upgrade your existing infrastructure, consider several key factors. One of the most essential aspects you should look at is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtimes, ask them these […]

How Office 365 connectors work

At work, we depend on apps for productivity. However, with so many tabs open in our web browsers, it can be a drag to constantly click in and out of them just to get the information we need. Fortunately, Office 365 Connectors for Groups allows you to stay on top of all the third-party services […]

Difficulties when backing up a virtual server

Many small businesses have embraced data virtualization over the past few years. And as with any kind of business data, virtualized data needs to be protected from disaster, cybercrime, and human error and, therefore, needs backup. When backing up your virtualized data, there are some most common difficulties you need to prepare for.

Do you need VoIP this holiday season?

The holiday season is upon us — and businesses are likely to experience their phones ringing off the hook. As a business owner, you need to make sure that your Voice over Internet Protocol (VoIP) systems are ready to cope with the holiday rush. To ensure crystal clear calls, follow these useful VoIP system tips.

How to solve Office 2019 problems

Microsoft Office 2019 is one of the world’s most renowned cutting-edge office suites. It has a lot of productivity tools that can be used at work or at home. This may well be the single most powerful tool your business needs to succeed since you can use it to make and edit documents, spreadsheets, and […]

5 Most common security breaches

These days, the security of various IT systems is constantly being called into question. From attacks on mobile devices to ever-increasing types of malware, many businesses are struggling to stay on top of their security. One of the best ways to stay protected is to be aware of common cybersecurity issues.

VoIP on-the-go

Businesses can benefit a lot from implementing a VoIP solution. However, without proper management and IT support for VoIP, you may see a negative impact on your productivity. You’ll experience limited communication from both customers and employees, especially when it comes to mobile or remote workers.

Comparing Microsoft Office 2019 and Office 365

If you want to use Microsoft Office in your company, you can either purchase Microsoft Office 2019 or sign up for the cloud-based version, Office 365. Both versions contain many of the same standard features, but how are they different from each other and which one is more suitable to your needs? What is Microsoft […]

What you need to know about juice jacking

We’ve come to rely on our smartphones to help complete daily tasks, and this has resulted in the need to recharge our phones multiple times a day. But when you’re far from your charger, public charging kiosks can seem like a good substitute. However, this can lead to an incident of “juice jacking.